Privacy Policy
Last Updated: July 7, 2025
At Ladakh Travel Experts, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or website.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, passport details (for permit processing), etc.
- Booking Information: Tour preferences, travel dates, payment details, special requirements.
- Technical Data: IP address, browser type, device information, cookies, and usage data.
- Communication Data: Correspondence when you contact us via email, phone, or contact forms.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and manage your tour bookings
- To arrange necessary permits for restricted areas in Ladakh
- To communicate with you about your booking and provide customer support
- To improve our website and services
- To send promotional emails (only with your consent)
- To comply with legal obligations
3. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Hotels, transport providers, and guides necessary for your tour.
- Government Authorities: For obtaining required travel permits in Ladakh.
- Legal Compliance: When required by law or to protect our rights.
We never sell your personal information to third parties.
4. Data Security
We implement appropriate security measures including:
- SSL encryption for data transmission
- Secure storage of sensitive information
- Regular security assessments
- Limited access to personal data
While we strive to protect your data, no internet transmission is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
6. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Withdraw consent (where applicable)
To exercise these rights, please contact us at privacy@ladakhtravel.com.
7. Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top will reflect changes. We encourage you to review this policy occasionally.
8. Contact Us
For questions about this privacy policy or your personal data:
Ladakh Travel ExpertsMain Bazaar Road, Leh
Ladakh 194101, India
Email: privacy@ladakhtravel.com
Phone: +91 1982 252 135